People Coordination Actions

People Coordination Actions are action blocks you can add to your workflow that the Bot will execute. Those are specifically targeted to actions informing a person or requiring a person to take action. In that case, the Tonkean Bot helps coordinate that action with the person to notify, collect information and followup to make sure it is being handled.

People Coordination Actions

  • Ask a Question
    Define a custom question the BOT would ask. Have custom actions available to the asked person.
  • Approval Cycle
    Begin an approval cycle that will complete when all Reviewers have agreed to move on.
  • Ask for Next Steps
    The BOT will reach out and ask the configured person for manual input on the next action items.
  • Assign Action Items
    Pre-define what steps should be taken care of before moving on to the next block.
  • Update Field
    Update a field in Tonkean\External systems.
  • Assign Owner
    Assign action to an owner.
  • Send Notification
    Send a custom notification to a channel or a person.
  • Send Email
    Send a custom email.
  • Delay
    Set delay time before moving to the next block.
  • Ask for Information
    Ask a human what value should be set to a field in Tonkean\External systems.
  • Ask for Status
    Ask a human what is the latest status on an item.